Nexa Optimum Solutions – Telephone & Sms Communications Policy

Mini-Miranda Notice: This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.

1. SMS Text Messaging Terms & Conditions By providing us with your mobile number and opting-in, you give Nexa Optimum Solutions express permission to send you account-related text messages, including payment reminders, account notices, and updates.

• Message Frequency: Message frequency varies by account and preference.
• Message & Data Rates: Standard carrier message and data rates may apply.
• Ownership Rights: By providing us with your mobile number and opting-in, you agree you have ownership rights or the authorized permission to use the number provided to us.
• Carrier Liability: Wireless carriers are not liable for delayed or undeliverable messages.

2. 10DLC Mobile Information Privacy Guarantee No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.

3. Opting Out and Customer Support

• To Opt-Out: Text STOP to any text message we send you. An automated opt-out confirmation message will be sent back to you, and further SMS communications to that number will cease immediately.
• For Support: Text HELP to any text message we send you, or email us at customersupport@nexaoptimum.com.